GameLoop
Privacy
Policy
Last
Updated: 10 May 2022
Thank you for
using the
GameLoop PC Emulator and the GameLoop Mobile App (“GameLoop”)! We
respect your concerns about privacy and appreciate your trust and confidence in
us. Here is a
summary of the information contained in this privacy policy (“Privacy
Policy”). This summary is to
help you navigate the Privacy Policy and it is not a substitute for reading
everything! You can use the hyperlinks below to jump directly to particular sections.
What
information do we need to provide GameLoop?
If you use GameLoop then we will
process some information (e.g., to set up your account, to facilitate your use
of GameLoop, and to facilitate your access to the games on GameLoop). If you
choose, you can provide certain other information, such as to participate in
surveys. If you need to get in touch with us then we
will also retain some information so that we can get back in touch with you and
address any concerns. More Information.
How
will we use your information?
We use
your information to provide the
many functions and services that comprise GameLoop. We also use your information
for security purposes and to support and improve GameLoop. We do not share your
information with any third parties, except where we
need to in order to provide the service (e.g., use our affiliates around the
world to help us to deliver GameLoop) or monitor the success of our marketing
and advertising programs, or where we are instructed to by a court, authority
or compelled by law. More Information.
Who
do we share your information with?
We may share your information
with our affiliates around the world who help us deliver GameLoop and we may be
required by a court or legal obligation to disclose certain information in some
circumstances. More Information.
Where
do we process your information?
Our servers are
located in Germany, USA, India, Singapore and Thailand. Your information
can be accessed from outside of where you are located by our support,
engineering and other teams around the world, including from the People’s
Republic of China (“PRC”) (for
the purpose of this Privacy Policy, this term excludes Taiwan, Hong Kong and
Macau). More Information.
How
long do we keep your information?
We retain your information in
accordance with the periods specified in our data retention policy as further
described in this Privacy Policy, unless otherwise required by applicable laws.
More
Information.
How
can I exercise my rights over my information?
Depending on where you are
located, you may have certain rights with respect to your information, such as
rights of access, to receive a copy of your data, or to delete your data or
restrict or object to our processing of your data. More
Information.
How
to get in touch with us
If you have any questions about
anything in this Privacy Policy, or want to exercise any rights you may have,
please contact us at privacy@gameloop.com.
How
will we notify you of changes?
Changes to this Privacy Policy
will be posted here. Please check this page frequently to see if there are any
updates or changes to this Privacy Policy. More Information.
Contact
Information
Please
reach out to us if you have any questions or concerns regarding the processing
of your personal information. Hong
Kong Gathering Media Limited is the Data Controller
for the purposes of data protection laws. You can contact us anytime at privacy@gameloop.com.
GameLoop
Privacy Policy
Welcome
to GameLoop!
This
Privacy Policy explains the when, how and why when it comes to the processing of your
personal information in connection with the GameLoop PC Emulator and the
GameLoop Mobile App
(“GameLoop”), and
sets out your choices and rights
in relation to that information. Please read it carefully – it is important
for you to understand how we collect and use your information, and how you can
control it.
By installing, logging-in, or using GameLoop, you are
acknowledging our rules regarding the collection, use, and disclosure of your
personal information as described in this Privacy Policy. If you do not agree to the
processing of your personal information in the way this
Privacy Policy describes, please do not provide your
information when requested and stop using GameLoop.
GameLoop has been developed by Hong Kong
Gathering Media Limited (“we”, “us”, “our”). For the
purpose of data protection laws, the data controller of your personal
information in relation to GameLoop is Hong Kong Gathering Media Limited, with
registered address at Room 907, Wing Tuck Commercial Centre, 177-183 Wing Lok
Street, Hong Kong.
Our data protection officer can be contacted at privacy@gameloop.com.
Please reach out to us if you have
any questions or concerns regarding the processing of your personal
information. You can contact us anytime at privacy@gameloop.com.
1.
The Ty
pes of Personal Information We
Use
This
section describes the different types of personal information we collect from
you and how we collect it. If you would like to know
more about specific types of data and how we
use that data, please see the section entitled “How we use
your personal information” below.
The
following is a high-level summary of the types of personal information we use:
a.
Information you provide to us (either directly or through a third party).
·
GameLoop Log-in information:
When
you choose to log-in to GameLoop via your Facebook account or your Google
account: information we may import from your connected social media account
including your name as it appears on your social media profile, your email,
your user ID and your profile picture(s) (if any)), your location, and language
settings in order to set up your profile and provide you access to GameLoop.
·
Game Log-in information:
When you access or log-in to the specific game(s) via GameLoop: your name,
username, email address, contact number and information you submit through your
chosen method of log-in for the relevant game (including via guest log-in (if
available and where applicable), or through your Facebook account, Google
account, Twitter account, Apple iOS Game Center,
Nintendo account, Pokemon Trainer Club account, Garena
account, Activision account, VK account, where
applicable), your user ID, your user profile, and your profile picture(s) (if
any)).
·
Survey
information: If you choose to
participate in a survey about the service, you may be asked to provide certain
personal information, such as your email, social media ID, geographic (country)
location, game information (game habits and preferences, e.g. recently played games,
game duration and favourite game categories and experience, social media
preference, language preference) and any other content you choose to provide as
part of the survey response.
·
Missions:
If you participate in any missions to be awarded with game credits (if
available to you), we will require your email address to notify you of the
redemption details (such as instruction on how to receive in-game credits).
·
Newsletters:
If you choose to sign up for our mailing list to receive updates or newsletters
on new games or upcoming launches, events and activities happening on GameLoop
(if available in your region), we will send the updates or newsletters to your
email.
b.
Information about you generated as part of GameLoop (and its
services)
We automatically collect certain data from
you so that we can provide you with the many functions and services that
comprise GameLoop, namely:
·
Guid:
If you choose to use GameLoop via a guest log-in, GameLoop will generate and
assign you a globally unique identifier (guid) to set up your guest account and
provide you access to GameLoop.
·
Uuid: If you choose to use GameLoop via
the provided log-in methods (Facebook or Google), GameLoop will generate and
assign you a universal unique identifier (Uuid) to provide
you access to GameLoop. For Facebook’s or Google’s practices on handling of
personal data, you are encouraged to review their privacy policies on your own.
·
Location
data: To provide you GameLoop: We use your IP address, geographical
location, and your language settings to determine your region to allow you to
connect to the appropriate server, to facilitate your use of GameLoop and to
improve our services provided to you. To deliver advertisements to you: We also use your
IP address and geographical location to deliver advertisements to you in
GameLoop.
·
User
acquisition data via third parties (such as via
Facebook Ads and Google Ads): If you click on a link or interact with content that
advertises GameLoop and you subsequently download and install GameLoop, such
data may be processed for analysis of our advertisement and marketing efforts.
·
Advertising information via
third-parties (such as via AppsFlyer
and Adjust):
Technical information and technical identifiers of your device or computer, and
your engagement information may also be processed to analyse and monitor the
effectiveness of advertisements displayed within GameLoop and for the purposes
of ad attribution.
·
Troubleshooting:
We
may also receive certain information including your GameLoop Log-in
information, IP address, device data, your email address, error log and the
content of your feedback when you use GameLoop’s
support and troubleshooting features for us to provide you with troubleshooting
services to remedy technical issues and bugs, to administer customer support
services to you and to improve our services to you.
·
Events / Missions:
We may collect information relating to your in-app activity on GameLoop if you
choose to participate in any events or missions on GameLoop.
·
Support and feedback:
For issues that cannot be resolved on GameLoop, or if you wish to seek other
support or provide feedback, you can contact us on the GameLoop Discord server.
We will process your feedback and any other information that you choose to provide.
For Discord’s practices on handling of personal data, you are encouraged to
review Discord’s privacy policy on your own.
·
Security-related information: When you are using GameLoop, our
security feature collects
information about your device, network
and system on which you are using GameLoop (including basic hardware
information, operating system information, machine codes for security
authentication, user account information, network information, information of
files, processes, modules, memory and driver which is related to the game
running, user behaviour and status that may be related to plug-in use, image
files, memory image and shellcode which is related to the game running, system
API calls, method calls, system procedures and related data of active windows,
information on in-game modules, game screenshots, external programs attempting
to access private data which belongs to process of game application) for
security purposes, including to detect cheating behaviours, provide a fair game
environment in GameLoop, and solve crashes and improve our services.
·
Game
replays and video
clips: We use your IP address, country location and
language settings to show you game replays and clips from our partners and
other games. We may also process and collect information such as your liked
videos and user engagement to deliver more engaging content to you.
c.
GameLoop Store
·
GameLoop Store:
If you wish to purchase items or game credits via the GameLoop Store, please
note that you will be directed to GameLoop Store’s portal. You are encouraged
to review GameLoop Store’s separate privacy policy prior to using GameLoop
Store.
2.
Cookies
We use cookies and other
similar technologies (e.g. web beacons, log files,
scripts and eTags) (“Cookies”) to enhance your experience using GameLoop. Cookies are
small files which, when placed on your device, enable us to provide certain
features and functionalities.
For more information about
our Cookie Policy, please visit https://www.gameloop.com/cookiepolicy.
3.
Children
Children
must not use GameLoop for any purpose, except where their parent or guardian
has provided consent (to the extent this option is available in your
jurisdiction).
By
children, we mean users under the age of 18 years old; or in the case of a
region where the minimum age for processing personal information differs, such
different age. For users located in certain regions, we have listed the
relevant minimum age in the table below:
Region in which the user is located
|
Minimum age of the user
|
Algeria |
19 |
Argentina |
13 |
Australia |
18 |
Bangladesh
|
18 |
Brazil |
18
|
Colombia
|
18 |
Cambodia |
18 |
Canada |
13 |
Egypt |
18 |
European
Economic Area/Switzerland |
16
|
Hong
Kong |
18 |
India |
18 |
Indonesia |
21 |
Japan |
18 |
Kingdom
of Saudi Arabia |
18 |
Kuwait |
21 |
Macau |
18 |
Malaysia
|
18
|
Mexico |
18 |
Morocco |
18 |
Myanmar |
18 |
New
Zealand |
16 |
Nigeria |
13 |
Philippines |
18 |
Qatar |
18 |
Republic of Korea
|
14
|
Russia |
14
|
Serbia |
15 |
Singapore |
13 |
South Africa
|
18
|
Sri Lanka |
18 |
Taiwan
|
20
|
Thailand |
20 |
Tunisia |
18 |
Turkey |
18
|
United
Arab Emirates |
21 |
United
Kingdom |
13 |
United
States |
13 |
Vietnam |
16 |
We do not knowingly collect personal information from
children under these ages for any purpose. If you believe that we have personal
information of a child under these ages without parental/guardian consent, or
if you are the parent or guardian of the user and wish to withdraw consent,
please contact us at privacy@gameloop.com and
we will delete such information.
4.
Ho
w We
Use Your Personal Information
This section
provides more detail on the types of personal information we collect from you,
and why. For users who live in the European Economic Area (“EEA”),
United Kingdom, Switzerland,
Thailand, Brazil or Turkey (“Relevant
Jurisdictions”), it also identifies the legal basis under
which we process your data.
Personal
Information
|
Use
|
Legal Basis
(only relevant if you are located in a Relevant
Jurisdiction)
|
GameLoop
|
||
Information
you provide to us (either directly or through a third party)
|
||
GameLoop Log-in information: information we import from your connected social media account if
you choose to log-in via your social media account:
·
Facebook:
Name, Facebook ID, Profile Picture, Email Address (optional)
·
Google:
Google ID/Email Address, Display Name |
We use
this information to set-up and create your profile in accordance with your
request, facilitate your log-in to GameLoop, provide you access to the
products and services on GameLoop, maintain your account and provide customer
service (where applicable).
|
Necessary
to perform our contract with you to provide GameLoop.
|
Game Log-in information: third
party and social media (non-GameLoop) log-in account information for the
relevant game, such as username, user ID, email address, profile picture(s)
(if any), profile information and any such other information associated to
these accounts (for example, Facebook, Google, Twitter, Apple Game Center,
Nintendo, Pokemon
Trainer Club, Garena, Activision, VK, where
applicable) if you choose to access or log-in to games via GameLoop.
|
To
facilitate your log-in and access to games via GameLoop. |
Necessary
to perform our contract with you to provide GameLoop. |
Survey
Information: email, social media ID geographic (country)
location, game information (game habits and preferences, e.g.
recently played games, game duration and favourite game categories and
experience, social media preference, language preference) and any other
content you choose to provide as part of the survey response. |
We use
this information to better understand our users and to improve GameLoop. |
We only
collect this information if you have provided your consent.
|
Missions:
Email address, in-app
activity
|
If you participate in any missions to be awarded with game credits (if
available to you), we will require your email address to notify you of the
redemption details (such as instruction on how to receive in-game credits).
|
Necessary
to perform our contract with you to allow you to participate in missions. |
Newsletters:
Email address
|
If available in your region, if you choose to sign up for our mailing
list to receive updates or newsletters on new games or upcoming launches,
events and activities happening on GameLoop, we will send the updates or
newsletters to your email. |
We use
this information only with your express consent. |
Information generated as
part of GameLoop (and its services)
|
||
IP Address, location data
(geographical location), and your language settings.
|
We use this information to determine your region to allow you to
connect to the server, to facilitate your use of GameLoop and to improve our
servers and services to you. |
Necessary to perform our contract with you to provide GameLoop.
|
We use such information to deliver advertisements to you in GameLoop, whether or not
through third party providers.
|
It is in
our legitimate interests to serve advertisements. |
|
We use such information to show you video game replays and clips from
our partners. |
It is in
our legitimate interests to show you gaming-related content. |
|
Guid
assigned by GameLoop |
To facilitate your use of GameLoop if you choose to use GameLoop via a
guest login |
Necessary to perform our contract with you to provide GameLoop. |
Uuid: If you choose to use GameLoop via the provided log-in methods
(Facebook or Google),
GameLoop will generate and assign you a universal unique identifier (Uuid) |
To provide you access to GameLoop. For Facebook’s or Google’s
practices on handling of personal data, you are encouraged to review their
privacy policies on your own. |
Necessary to perform our contract with you to provide GameLoop. |
User
acquisition data via third-parties (such
as via Facebook Ads and Google Ads) including advertising ID. |
If you
click on a link or interact with content that advertises GameLoop and
subsequently download GameLoop, we may store such data for analysis of
advertisement and marketing analytics.
|
It is in
our legitimate interests to use this information to monitor the success of
our advertising and marketing programs.
|
Advertising
information via third-parties (such
as via AppsFlyer and Adjust):
·
Technical information: technical
information related to your device or computer, such as browser type, device
type and model, system language, OS version.
·
Technical Identifiers: various
identifiers that generally identify your device,
computer, or browser, for example,
IP address, advertising ID, or other similar identifiers.
·
Engagement information:
your interactions with advertisements in GameLoop, such as your clicks on
ads, ad impressions viewed, audiences or segments to which an ad is
attributed, website/application/game visited from the displayed
advertisements, downloads and installations of applications and other
interactions which we measure or analyse (whether through a third party or by
ourselves). |
We use
this information for to analyse and monitor the effectiveness of our
advertisements and for ad attribution purposes. |
It is in
our legitimate interests to use this information to monitor the success of
our advertising and marketing programs. |
Troubleshooting: When
you report an error, we collect your GameLoop Log-in information, device
data, Open ID, IP address, email address and the error log. |
We use this information to provide troubleshooting, such as addressing
and remediating technical issues and bugs. |
Necessary
to perform our contract with you to provide and support GameLoop.
|
Support
and Feedback: If you decide to use our feedback system, we
collect your GameLoop Log-in
information, device data, Open ID, email address and the content of your
feedback.
|
We
process this information on GameLoop’s Discord
server to provide you support services and improve our services to you.
|
Necessary
to perform our contract with you to provide GameLoop.
|
Security-related information: basic hardware information, operating system information, machine
codes for security authentication, user account information, network
information, information of files, processes, modules, memory and driver
which is related to the game running, user behaviour and status that may be
related to plug-in use, image files, memory image and shellcode which is
related to the game running, system API calls, method calls, system
procedures and related data of active windows, information on in-game
modules, game screenshots, external programs attempting to access private
data which belongs to process of game application.
|
We use this information:
·
for
security purposes, including to detect cheating behaviours;
·
to
provide a fair game environment for users of GameLoop; and
·
to solve
crashes and to improve our services. |
It is in our legitimate interests to use this information for security
purposes.
|
We may collect other personal information from you from time to time
for specific reasons (such as a promotion in your country). When this happens,
we will provide more information on any specific changes to the way we process
that personal information that might differ to this Privacy Policy prior to
collecting or processing any additional information. In some cases, that
information may be shared with us with your consent – and if that is the case,
we will provide you with further information on how we process that information
and your rights.
5.
How We Store and Share
Your Personal Information
Our corporate group operates around the
world. Pursuant to our contract with you to provide
you GameLoop,
your personal information will be processed on servers that may not be located
where you live. No matter where our servers are located, we take appropriate
measures to safeguard your rights in accordance with this Privacy Policy. Our
servers for GameLoop
are located in Germany,
USA, India, Singapore
and Thailand.
In addition, your information can be accessed
from outside of where you are located by our support, engineering and other
teams around the world, including from the People’s Republic of China (for
the purpose of this Privacy Policy, this term excludes Taiwan, Hong Kong and
Macau).
Only where necessary will we share
your personal information with third parties.
Situations where this occur are:
·
Companies
within our corporate group who process your personal information
in order to operate GameLoop. All related group companies may only use your
personal information in accordance with this Privacy Policy.
6.
The
Security of Your Personal Information
We are committed to maintaining the privacy and integrity of your
personal information no matter where it is stored. We have information security
and access policies that limit access to our systems and technology, and we
protect data through the use of technological
protection measures such as encryption.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will implement and maintain reasonable measures
to protect your personal information, we cannot guarantee the security of the
information transmitted through GameLoop or otherwise via the Internet; any
transmission is at your own risk.
7.
Data
Re
tention
We do not keep your data for longer than is
necessary unless we are required to do so under law. For further details on how
long we keep your data, please refer to the time periods set out below.
Personal Information
|
Retention Policy
|
GameLoop
Log-in Information, Uuid, Game replays and video
clips
|
Stored
for the lifetime of your use of GameLoop (i.e. until
profile deletion in accordance with your request) and then for 30 days. |
Guid |
Stored
for a year from collection, after which it will be deleted. |
Location
information: IP address, language settings (manually selected by you) location data (geographical location)
|
Stored
for the lifetime of your use of GameLoop (i.e. until
profile deletion in accordance with your request) and then for 30 days. |
Email
address (for receiving or redemption of giveaway items such as in-game
credits) |
Stored
for the lifetime of your use of GameLoop (i.e. until
profile deletion in accordance with your request) and then for 30 days. |
Email
address (for receiving newsletters and updates on new games launches and
activities) |
Stored
for two years from collection, unless you choose to unsubscribe from the
mailing list earlier. |
Survey
Information (where applicable) |
Stored
for a year from collection, after which it will be deleted. |
User
acquisition data via Facebook and Google |
Stored
for a year from collection, after which it will be deleted. |
Advertising
information via third parties (such as AppsFlyer
and Adjust) |
Stored
for 180 days (i.e. until account deletion in
accordance with your request, in which case this is deleted within 30 days). |
In-app
activity and events |
Events
and in-app activity information will be deleted at the conclusion of the
specific event (e.g., after 7 days or 30 days, depending on the event). |
Troubleshooting
|
Stored
for a year from collection, or 30 days after the issue has been resolved,
whichever is earlier.
|
Security-related information*
|
We generally retain this data for no longer than 90 days with the
exceptions listed below. Upon a deletion request, we will delete the data
within 30 days except where they relate to confirmed malicious activities.
·
File sample collection and memory sample collection
related to confirmed malicious activities:
up to 10 years
·
In-game process information and system
information:
up to 10
years.
·
Security
authentication: up to 5 years.
|
*Full description of data is set out in the
section “How We Use Your Personal Information” above.
If we are
required to retain your information beyond the retention periods set out above,
for example to comply with applicable laws, we will store it separately from
other types of personal information.
8.
Your
Rig
hts
Some
jurisdictions’ laws grant specific rights to users of GameLoop, which are set
out in this section.
This section entitled “Your Rights” applies to users
that are located in the Relevant Jurisdictions. If you
are located in a territory outside a Relevant
Jurisdiction, please refer to the Supplemental Jurisdiction-Specific Terms for
an overview of your rights and how these can be exercised.
The sub-sections entitled “Access”, “Correction”, and
“Erasure” also apply to users that are located in
Argentina, Canada, India, the Kingdom of Saudi Arabia and Russia.
You have
certain rights in relation to the personal information we hold about you. Some
of these only apply in certain circumstances (as set out in more detail below).
We must respond to a request by you to exercise those rights without undue
delay and at least within one month (though this may be extended by a further
two months in certain circumstances). To exercise any of your rights, please
contact us at privacy@gameloop.com.
Access
You have the
right to access personal information we hold about you, how we use it, and who
we share it with. If you believe we hold any other personal information about
you, please contact us at privacy@gameloop.com.
Portability
You have the right to receive a copy
of certain personal information we process about you. This comprises any
personal information we process on the basis of your
consent or pursuant to our contract with you, as described above in the section
“How We Use
Your Personal Information”. You have the right to receive this
personal information in a structured, commonly used and machine-readable
format. You also have the right to request that we transfer it to another
party, with certain exceptions. We will provide further information to you
about this if you make such a request.
Correction
You have the
right to correct any of your personal information we hold that is inaccurate.
If you believe we hold any other personal information about you and that
information is inaccurate, please contact us at privacy@gameloop.com.
Erasure
If there is any personal information you believe we
process that you would like us to erase, please contact us at privacy@gameloop.com.
We may need to retain personal
information if there are valid grounds under data protection laws for us to do
so (for example, for the defence of legal claims or freedom of expression) but
we will let you know if that is the case. Where you have requested that we
erase personal information that has been made available publicly on GameLoop and there are
grounds for erasure, we will use reasonable steps to try to tell others who are
displaying the personal information or providing links to the personal
information to erase it too.
Restriction of Processing to Storage Only
You have a
right to require us to stop processing the personal information we hold about
you other than for storage purposes in certain circumstances. Please note, however,
that if we stop processing the personal information, we may use it again if
there are valid grounds under data protection laws for us to do so (for
example, for the defence of legal claims or for another’s protection). As
above, where we agree to stop processing the personal information, we will try
to tell any third party to whom we have disclosed the relevant personal
information so that they can stop processing it too.
You have the right to object to our processing of
your personal information. We will consider your request in other circumstances
as detailed below by contacting us at privacy@gameloop.com.
To the extent provided by applicable laws and
regulations, you may withdraw any consent you previously provided to us for
certain processing activities by contacting us at privacy@gameloop.com. Where
consent is required to process your personal information, if you do not consent
to the processing or if you withdraw your consent we
may not be able to deliver the expected service.
Announcements
We may from
time to time send you announcements when we consider it necessary to do so (for
example, when we temporarily suspend service access for maintenance, or
security, privacy or administrative-related communications). You may not
opt-out of these service-related announcements, which are not promotional in
nature.
9.
Co
ntact
& Complaints
Questions,
comments and requests regarding this Privacy Policy are welcomed and should be
addressed to privacy@gameloop.com.
In the event
that you wish to
make a complaint about how we process your personal information, please contact
us in the first instance at privacy@gameloop.com and we will endeavour to deal with
your request as soon as possible. This is without prejudice to your right to
launch a claim with the data protection authority in the region in which you
live or work where you think we have infringed data protection laws.
10.
Chan
ges
If we make any changes to
this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there
are any updates or changes to this Privacy
Policy.
11.
Language
Except
as otherwise prescribed by law, in the event of any discrepancy or
inconsistency between the English version and local language version of this
Privacy Policy, the English version shall prevail.
SUPPLEMENTAL TERMS FOR USERS IN CERTAIN
JURISDICTIONS
Some regions’ laws contain additional terms for
users of GameLoop, which are set out in this section. If you are a user located
in a country listed below, then the terms set out below under the name of your
country apply to you.
Algeria
By using
GameLoop you give us your consent for the collection, storage, treatment and
use of your personal information, and transfer of your personal information to
a third party (local cloud providers to back up your data or our affiliates
around the world to help us deliver GameLoop) located in Algeria (as described
in the Privacy
Policy) where it is manually and electronically
treated.
Argentina
Your rights
If you are dissatisfied with our response to your
request for access to, correction, or erasure of your personal information or
your privacy complaint in respect of your personal information, you may contact
the Agency for Access to Public Information at: Av. Pte.
Gral. Julio A.
Roca 710, Piso 2°, Ciudad de Buenos Aires (Telephone: +5411 3988-3968 or email:
datospersonales@aaip.gob.ar).
Data transfers
While we take
reasonable steps to
ensure that third party recipients of your personal information comply with
privacy laws that are similar to those of your
jurisdiction, by providing us your personal
information and by using GameLoop, you consent to the transfer of your personal
information to a jurisdiction where privacy laws may not offer the same level
of protection as the laws that may apply in Argentina.
Australia
Overseas Recipients
We take
reasonable steps to ensure that third party recipients of your personal
information located outside Australia handle your personal information in a
manner that is consistent with Australian privacy laws. However, you
acknowledge that we do not control, or accept liability for, the acts and
omissions of these third party recipients.
Access
You have the right to access personal
information we hold about you, how we use it, and who we share it with. You can
access the personal information you have made available as part of your account
by logging into your account. If you believe we hold any other personal
information about you, please contact us at privacy@gameloop.commailto:dpo@thenextstudio.net.
Correction
You have the right to correct any of
your personal information we hold that is inaccurate. You can access the
personal information we hold about you by logging into your GameLoop account.
If you believe we hold any other personal information about you and that
information is inaccurate, please contact us at privacy@gameloop.com.
Children
If you are
under the age of 18, you undertake that you have the consent of your parent or
legal guardian to register an account on and use GameLoop.
Transacting Anonymously
Where practicable, we will give you the option of not identifying yourself
or using a pseudonym when registering an account on or using GameLoop. You acknowledge
that if you do not provide us with your personal information, we may be unable
to provide you with access to certain features or sections of GameLoop,
including social media integration and in-GameLoop purchases.
Your Rights
If you are dissatisfied with our response to your request for access to, or
correction of, your personal information or your privacy complaint in respect
of your personal information, you may contact the Office of the Australian
Information Commissioner (Telephone: +61 1300 363 992 or email: enquiries@oaic.gov.au).
Data
Transfers
While
we take reasonable steps to ensure that third party recipients of your personal
information comply with privacy laws that are similar to those of your
jurisdiction, you acknowledge and agree that we cannot control the actions of third
party recipients and so cannot guarantee that they
will comply with those privacy laws.
Bangladesh
Agreement
By accepting this Privacy
Policy, you expressly state that you
authorise us to collect, use, store, and process your personal data, including
disclosing to third parties, to the extent provided by this Privacy Policy. By
clicking “accept”, you consent to the cross-border transfer of your information
to any country where we have databases or affiliates and, in
particular, to Germany, USA, India, Singapore Thailand and the PRC (for
the purpose of this Privacy Policy, this term excludes Taiwan, Hong Kong and
Macau).
Age
Restriction
In order to use GameLoop, you represent that you are
at least 18 years old and, therefore, legally capable of entering into binding
contracts.
Brazil
This section
applies to users located in Brazil:
Language
This
Privacy Policy is provided in Portuguese for users located in Brazil. In case
of any inconsistency, the Portuguese version of this Privacy Policy shall
prevail.
Consent Revocation
Whenever we use
your personal information based on your consent, you may revoke the consent
that you have previously given for the collection, use and disclosure of your
personal information, subject to contractual or legal limitations. To revoke
such consent, you may terminate your account or you
can contact privacy@gameloop.com.
This may
affect our provision of GameLoop to you.
Parental and Guardian Consent
If you are
under the age of 18, you should not use GameLoop for any purpose without first
obtaining parental/guardian agreement to this Privacy Policy (both for
themselves and on your behalf). We do not knowingly collect personal
information from any children under the age of 18 without such consent. Please
contact our Data Protection Officer if you believe we have any personal
information from any children under the age of 18 without such
parental/guardian consent – we will promptly investigate (and remove) such
personal information.
BY ACCEPTING
THIS PRIVACY POLICY, YOU EXPRESSLY STATE THAT YOU AUTHORISE US TO COLLECT, USE,
STORE, AND PROCESS YOUR PERSONAL INFORMATION, INCLUDING, DISCLOSING TO THIRD
PARTIES, TO THE EXTENT PROVIDED BY THIS PRIVACY POLICY.
California
This section applies to
California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”).
Collection and
Disclosure of Personal Information
Over the past 12 months, we have collected and disclosed the
following categories of personal information from or about you or your device:
We collect your personal information for
the following purposes:
For additional information about what each type of personal information
is used for, see this chart in the main portion of the Privacy Policy.
We disclose personal information to the
following types of entities:
In the past 12
months, we have not sold Personal Information of California residents within
the meaning of “sold” in the CCPA.
Rights
under the CCPA:
If
you are a California resident, you have the right to:
We aim to fulfil all
verified requests within 45 days pursuant to the CCPA. If necessary, extensions
for an additional 45 days will be accompanied by an explanation for the delay.
How to
Exercise
Your Rights
First, you
may wish to log into your
account and manage your data from there. If you are a California resident
to whom the CCPA applies, you may also exercise your rights, if any, regarding
other data by contacting us at privacy@gameloop.com.
Canada
If
you are located in Canada and wish to obtain written
information about our policies and practices with respect to our service
providers located outside Canada, you may contact us at privacy@gameloop.com. Our privacy experts who monitor
this email address are also able to answer any questions users may have about
the collection, use, disclosure or storage of personal information by our
service providers.
Where
we use service providers who might have access to your personal information, we
require them to have privacy and security standards that are comparable to
ours. We use contracts and other measures with our service providers to
maintain the confidentiality and security of your personal information and to
prevent it from being used for any purpose other than as provided in this Privacy Policy.
Colombia
How We Use Your Personal Information
From
the entry into force of this Privacy Policy, at the time of the collection of
your personal data, we will request your prior authorization, by informing you
about the specific purposes of the processing of your personal data for which
such consent is obtained under the Privacy Policy.
Your
authorization may be expressed (i) by writing, (ii)
orally or (iii) through unequivocal conducts that allow us to reasonably
conclude that your authorization was granted, such as the act of accepting the
Privacy Policy. We may keep evidence of said authorizations, while respecting
the principles of confidentiality and privacy of information.
Your Rights
As a data
subject you have certain rights, including (i) to
access, update and rectify your personal data; (ii) to request a copy of the
consent you have given us; (iii) to be informed about how we have processed
your personal data; (iv) to file claims before your country’s data protection
authority; (v) to revoke the consent you have given us to process your personal
data, unless the processing is based on compelling legitimate grounds or is
needed for legal reasons; (vi) to ask for the suppression of your personal data
(right to erasure); and (vii) to freely access your information.
You can
contact us if you want to exercise any of these rights through our contact
information in the section ‘Contact & Complaints’ of this Privacy Policy.
Proceedings For The Exercise Of Your Rights
Queries (rights
to access): You can file queries regarding the processing of your personal data
by us.
Claims
(right to correction and erasure): You have the right to file claims in
relation to the processing of your personal data by clearly describing the
facts that give rise to your claim.
Egypt
This
Privacy Policy is provided in Arabic for users located in Egypt. In case of
dispute, the Arabic version of this Privacy Policy shall prevail.
By
clicking “accept” or by proceeding with the sign-up process, you acknowledge
that you have read, understood, and consented to this Privacy Policy. If you do
not consent to this Privacy Policy, you must not use GameLoop.
You
are acknowledging your consent to the processing, storage, and cross-border
transfer of your personal data. The cross-border transfer may be to any country
in which we have databases or affiliates, in particular in Germany, USA, India, and
Singapore.
Where
applicable, you also acknowledge your consent to receiving marketing messages
from us, whether through e-mails or pop-ups or other such means.
If
you are a new user, you have seven days to inform us of any objection you may
have to this Privacy Policy.
As an Egyptian data subject, you have certain rights
under the Egyptian Personal Data Protection Law.
France
Your Rights
Instructions for the processing of your
personal data after your death
You have the right to provide us with general or specific
instructions for the retention, deletion, and communication of your personal
data after your death.
The
specific instructions are only valid for the processing activities mentioned
therein and the processing of these instructions is subject to your specific
consent.
You
may amend or revoke your instructions at any time.
You
may designate a person responsible for the implementation of your instructions.
This person will be informed of your instructions in the event of your death, and be
entitled to request their implementation from
us. In the absence of designation or, unless otherwise provided for, in the
event of the death of the designated person, their heirs will have the right to
be informed of your instructions and to request their implementation from us.
When you wish to make
such instructions, please contact us at privacy@gameloop.com.
Hong Kong SAR
As a Hong Kong data subject
you have legal rights in relation to the personal information we hold about you
(to the extent permitted under applicable laws and regulations).
You are entitled to make a subject access request
to receive a copy of the data we process about you, a data correction request
as well as a right to reject to the use of your personal data for direct
marketing purposes. A fee may be chargeable by
us for complying with a data access request.
India
Age
Restrictions
Parental consent is required for children under the age of 18
years to use GameLoop.
Sensitive Personal
Information
Sensitive Personal
Information under local law includes passwords, financial information (such as
bank account, credit card, debit card or other payment instrument details),
biometric data, physical or mental health, sex life or sexual orientation,
and/or medical records or history, but does not include information available
in the public domain, or provided under Indian laws, including the Right to
Information Act, 2005.
Sharing of Your Sensitive
Personal Information
Where we permit any third
parties to collect and use Sensitive Personal Information, we shall use
reasonable measures to ensure that the third parties do not further disclose
the Sensitive Personal Information to the extent required by applicable laws.
Withdrawal of Consent
To the extent provided by applicable laws and regulations, you may
withdraw any consent you previously provided to us for certain processing
activities by contacting us at privacy@gameloop.com. Where consent
is required to process your personal information, if you do not consent to the
processing or if you withdraw your consent, we may not be able to deliver the
expected service.
Indonesia
Consent
By accepting and consenting to this Privacy Policy,
you agree that we may collect, use and share your personal information in
accordance with this Privacy Policy, as revised from time to time. If you do not
agree to this Privacy Policy, you must not access or use our services and we
have the right to not provide you with access to our services.
Parental and Guardian Consent
If you are
under the age of 21, you undertake that you have the consent of your parent or
legal guardian to register an account on and use GameLoop.
Data Subject Rights
You have the
right to access your personal information stored in our service from time to
time in accordance with applicable data privacy laws and regulations in
Indonesia.
Data Breach
In the event we fail to maintain the confidentiality of your personal
information in GameLoop, we will notify you through the contact information
provided by you or via GameLoop, to the extent required by local laws and
regulations.
Data Retention
We will retain your personal information in line
with legal requirements.
Notification to Amendment of this
Privacy Policy
If you fail to explicitly express
your objection to any amended version of this Privacy Policy within fourteen
(14) days of the date the relevant amended version of this Privacy Policy is
made available, you will be considered as having accepted the changes and
agreed to the new Privacy Policy. However, you may stop using or accessing our
service by unsubscribing or ceasing your use of GameLoop at any time, if you
cease to agree with the amended Privacy Policy.
Data
Accuracy and Third Party Consent
You are responsible for making
sure that any personal details which you provide to us are accurate and
current. In order to confirm the accuracy of the information, we may also
verify the information provided to us, at any time. You hereby represent that
you have secured all necessary consent(s) before providing us with any other
person’s personal information (for example, for referral promotions), in which
case we will always assume that you have already obtained prior consent, and as
such, you will be responsible for any claims whatsoever from any party arising
as a result of the absence of such consent(s).
Japan
Minimum Age
If you are
under the age of 18, you must obtain your parent’s or legal guardian’s consent
to register an account on and use GameLoop.
Consent to transfer to third parties
By
clicking “accept”, you consent to the transfer of your personal information to
third parties (if any), which may include the cross-border transfer of your
information to any country where we have databases or affiliates and, in particular, to
Singapore, the United States, Hong Kong,
and the PRC.
Your Rights
You may request us to notify you about the
purposes of use of, to disclose, to make any correction to, to discontinue the
use or provision of, and/or to delete any and all of your personal information which is
stored by us, to the extent provided by
the Act on the Protection of Personal Information of Japan. When you wish to
make such requests, please contact us at privacy@gameloop.com.
Kingdom of Saudi Arabia
You consent to the
collection, use, disclosure, transfer, export (to the extent permitted by
applicable laws) and storage of your personal information as described in this
Privacy Policy.
Kuwait
You represent that you are at least 21 years old, or 18 years old
and have obtained parental/guardian consent and, therefore, legally capable of
contracting under the applicable laws and regulations in Kuwait.
By accepting this Privacy
Policy, you expressly state that you authorise us to
collect, use, store, and process your personal data and to disclose this data
to third parties whether inside or outside of Kuwait, in line with the
provisions of this Privacy Policy.
Macau SAR
You have the right not to provide your personal
information. However, as a result, we may not be able to provide GameLoop to
you. As a Macau SAR data subject you have legal rights
in relation to your personal information (to the extent permitted under
applicable laws and regulations). You are entitled to make a subject access
request to request a copy of the data we process about you, to make a data
correction request, and have the right to oppose the use of your personal
information for marketing or any other form of commercial prospecting, or on
any grounds of personal nature. A fee may be chargeable by us for complying
with a data access request.
Malaysia
Language
A version of this Privacy Policy in Bahasa Melayu is provided for
users located in Malaysia. In the
event of any discrepancy or inconsistency between the English version and
Bahasa Melayu version of this Privacy Policy, the
English version shall prevail.
Parental
and Guardian Consent
If you are under the age of 18, please do not use
GameLoop.
In the event you are
agreeing to this Privacy Policy in order for a minor
to access and use GameLoop, you hereby consent to the provision of personal
information of the minor to be processed in accordance with this Privacy Policy
and you personally accept and agree to be bound by the terms in this Privacy
Policy. Further, you hereby agree to take responsibility for the actions of
such minor, and that minor’s compliance with this Privacy Policy.
Your Rights
Right of
access: You have the right to request access to and obtain
a copy of your personal information that we have collected and is being
processed by or on behalf of us. We
reserve the right to impose a fee for providing access to your personal
information in the amounts as permitted under law.
When handling a data access request, we are
permitted to request for certain information to verify the identity of the
requester to ensure that he/she is the person legally entitled to make the data
access request.
Right of
correction: You may request for the correction of your
personal information. When handling a data correction request, we are permitted
to request for certain information to verify the identity of the requester to
ensure that he/she is the person legally entitled to make the data correction
request.
Right to
limit processing of your personal information: You may request to limit the processing of your personal
information by using the contact details provided above. However, this
may affect our provision of GameLoop
to you.
Contact
To protect your personal information
and handle complaints relating to your personal information, we have
appointed the following department responsible for managing and protecting your
personal information.
·
Our data protection officer,
responsible for the management and safety of your personal information
o
Telephone: +603-22872388
o
Email: privacy@gameloop.com
Mexico
Language
This Privacy Policy is provided in Spanish for
users located in Mexico. In case of dispute, the Spanish version of this
Privacy Policy shall prevail.
Age
Restrictions
You will not be able to use GameLoop unless you are
18 years old or you have obtained parental/guardian
agreement to this Privacy Policy (both for themselves and on your behalf).
Types
of Personal Information We Use
For clarification purposes, in section “The types
of personal information we use” and section “How we use your personal information”
you can find full details about the personal data we use. Therefore, we are
providing you with complete information about the personal data we use, in
terms of the Federal Law on Protection of Personal Data held by Private Parties
and other applicable regulations.
Purposes
of Processing
Some of the purposes of processing stated above are
for voluntary purposes, including to show you personalised recommendations or
advertising. You may object the processing of your personal data for voluntary
purposes as stated in the section “Your Rights” below.
Please be informed that we may also use your
personal data to comply with legal obligations or requests from competent
authorities, assert or defend our rights before the competent authorities /
courts, respond to requests you send us in relation to your personal data and
to carry out the transfer of personal data detailed in section “How we store
and share your personal information”.
Data
Transfer Consent
In general, we do not require your consent to carry
out the transfers detailed in section “How we store and share your personal
information”. However, we require your consent to transfer your personal data
to a third party that acquires all or substantially all of us or our business.
By using GameLoop and providing us with your
personal data, you agree to the data transfers detailed above that require your
consent. You may exercise your rights in connection with your personal data as
stated in the section “Your Rights” below.
Your
Rights
The sub-sections entitled “Access”, “Correction”,
“Erasure”, “Objection”, “Restriction of Processing to Storage Only “, which
includes the limitation to the use and disclosure of your personal data
included in Section “Your Rights” above also apply to users that are located in
Mexico.
You also have the right to revoke the consent that
you have provided us to process your personal data.
To exercise any of your rights, contact our Data
Protection Officer at privacy@gameloop.com.
To know more about your rights, as well as the
applicable means, procedures and requirements to exercise any of your rights,
please contact our Data Protection Officer at privacy@gameloop.com.
Cookies
Through the
use of cookies, we collect certain information related to
your browsing and device, some of which may be considered personal data
(detailed in the relevant sections above). You may be able to refuse or disable
cookies by adjusting your browser settings. Because each browser is different,
you should consult the instructions provided by your browser. If you choose to
refuse, disable, or delete cookies, some of the functionalities of GameLoop may
no longer be available to you. For more information about our use of cookies
and how to disable them, please visit our Cookie Policy available at https://www.gameloop.com/cookiepolicy.
Morocco
The protection of your privacy
is an important principle for us. We collect information for purposes strictly
necessary for the proper use of GameLoop.
By accepting these
conditions of use, you explicitly accept that your personal data may be subject
to processing by GameLoop.
Kindly note:
·
the identity of the Data
Controller is Hong Kong Gathering Media Limited, email: privacy@gameloop.com.
·
the purposes of the
processing for which the data is intended are set out in the table in the
section “How we use your personal information”.
·
recipients or categories of
recipients are set out in the second paragraph of the section “How We
Store and Share Your Personal Information”.
·
whether the answer to the
questions is compulsory or optional, as well as the possible consequences of a
lack of answer: please refer to the section “How
we use your personal information”
and the section “Your Rights” (sub-paragraph
“Objection”).
New Zealand
This
section applies to users located in New Zealand:
Overseas Recipients
We take
reasonable steps to ensure that third party recipients of your personal
information located outside New Zealand handle your personal information in a
manner that is consistent with New Zealand privacy laws. However, you
acknowledge that we do not control, or accept liability for, the acts and
omissions of these third party recipients.
Access
You have
the right to access personal information we hold about you, how we use it, and
who we share it with. You can access the personal information you have made
available as part of your account by logging into your account. If you believe
we hold any other personal information about you, please contact us at privacy@gameloop.com.
Correction
You have
the right to request the correction of any of your personal information we hold
that is inaccurate. You can access the personal information we hold about you
by logging into your account. If you believe we hold any other personal
information about you and that information is inaccurate, please contact us at privacy@gameloop.com.
Children
If you
are under the age of 16, you undertake that you have the consent of your parent
or legal guardian to register an account on and use GameLoop.
Your Rights
If you
are dissatisfied with our response to your request for access to, or correction
of, your personal information or your privacy complaint in respect of your
personal information, you may contact the Office of the New Zealand Privacy
Commissioner (www.privacy.org.nz).
Data Transfers
While we
take reasonable steps to ensure that third party recipients of your personal
information comply with privacy laws that are similar to those of your
jurisdiction, you acknowledge and agree that we cannot control the actions of third
party recipients and so cannot guarantee that they
will comply with those privacy laws.
Peru
You may
exercise rights related to the protection of personal information by requesting
access to your personal information or the correction, deletion or suspension
of processing of your personal information, etc. pursuant to applicable laws
such as the Personal Data Protection Law (the “Law”).
You may
also exercise these rights through your legal guardian or someone who has been
authorised by you to exercise the right. However, in this case, you must submit
a power of attorney to us in accordance with the Law.
Upon your
request, we will take necessary measures without delay in accordance with
applicable laws such as the Law.
You can
also withdraw your consent or demand a suspension of the personal information
processing at any time.
If you
consider that your request has not been met you may
file a claim with the Peruvian National Authority of Personal Data Protection.
Contact
To
protect your personal information and handle complaints relating to your
personal information, we have appointed the following department responsible
for managing and protecting your personal information.
Philippines
Minimum
Age
You must be at least
18 years of age to be able to use GameLoop.
Your
Rights
You are entitled to
the following rights:
Consent
By consenting to this
Privacy Policy, you consent to us:
·
collecting and processing your personal information as described in the
section “How We Use
Your Personal Information”
above;
·
sharing your personal information with third parties, companies within our corporate group, and a third
party that acquires substantially all or substantially all of us or our
business, as described in this Privacy Policy and for the purposes stated
herein; and
·
transferring or storing your personal information in destinations
outside the Philippines as described in the section “How We Store and Share Your Personal Information”
above.
If you are
using GameLoop in Qatar, you consent (for the purposes of Law No. 13 of 2016 on
the Protection of Personal Data, as may
amended from time to time) to the processing of your information in accordance
with this Privacy Policy.
South
Korea
How We Store and Share Your Personal
Information
Provision of personal information to
third parties
We may provide your personal
information to third parties as described below:
Name of Recipient (and contact
information)
|
Types of Personal Information provided
|
Purpose of Use by Recipient
|
Period of Retention and Use by
Recipient
|
AppsFlyer Ltd [link]
|
Advertising information
|
Analysis of advertising and marketing efficiency,
ad attribution |
In accordance
with the AppsFlyer privacy policy |
Adjust
GmbH [link] |
Advertising information
|
Analysis of advertising and marketing efficiency,
ad attribution |
In accordance
with the Adjust privacy policy |
Click Tech Limited [link] |
Location
data (geographical location), IP address.
|
Delivery of advertisements |
For the duration of the
user’s use of GameLoop.
|
Mobvista International
Technology Limited [link] |
Location
data (geographical location), IP address.
|
Delivery of advertisements |
For the duration of the
user’s use of GameLoop.
|
TecDo Hong Kong Limited [link] |
Location
data (geographical location), IP address.
|
Delivery of advertisements |
For the duration of the
user’s use of GameLoop.
|
Discord [link]
|
User feedback and support data
|
User
feedback and support
|
In accordance
with the Discord privacy policy.
|
Overseas Transfer of Personal Information
We
may transfer personal information to third parties overseas as follows:
Recipient
(Contact Information of Information Manager)
|
Country/Territory
to which Your Personal Information is to be Transferred
|
Date and Method
of Transfer
|
Types of Your
Personal Information to be Transferred
|
Purposes of Use
by Recipients
|
Period of
Retention of Use by Recipient
|
AppsFlyer Ltd
|
Ireland, Belgium
|
Transmitted from time to time
|
Advertising information
|
Analysis of advertising and marketing efficiency,
ad attribution
|
180
days or upon request for deletion
|
Adjust GmbH
|
Germany, the Netherlands, and the US
|
Transmitted from time to time
|
Advertising information
|
Analysis of advertising and marketing efficiency,
ad attribution
|
180
days or upon request for deletion
|
Click Tech Limited
|
Hong Kong SAR
|
Transmitted from time to time
|
Location
data (geographical location), IP address.
|
Delivery of advertisements
|
For
the duration of the user’s use of GameLoop.
|
Mobvista International Technology Limited
|
Hong Kong SAR
|
Transmitted from time to time
|
Location
data (geographical location), IP address.
|
Delivery of advertisements
|
For
the duration of the user’s use of GameLoop.
|
TecDo Hong Kong Limited
|
Hong Kong SAR
|
Transmitted from time to time
|
Location
data (geographical location), IP address.
|
Delivery of advertisements
|
For
the duration of the user’s use of GameLoop.
|
Discord
|
United States
|
Transmitted from time to time
|
User feedback and support data |
User feedback and support
|
In accordance with the Discord privacy policy.
|
Data Destruction
Personal
information is retained in accordance with the data retention periods as
detailed in section “Data Retention”. With the exception of the personal
information set out below, personal information, which has fulfilled the
purpose for which it was collected or used, and has
reached the period of time during which personal information was to be
possessed, will be destroyed in an irreversible way. Personal information
stored in electronic files will be deleted safely in an irreversible way by
using technical methods, and printed information will be destroyed by shredding
or incinerating such information.
The personal information detailed
in section “Data Retention” are required to be
retained pursuant to the following laws:
Act on
the Consumer Protection in Electronic Commerce, Etc. |
Article
6 of the Act on the Consumer Protection in Electronic Commerce |
In an electronic commerce or
a mail-order sale:
·
Records regarding labelling and advertising (6
months)
·
Records regarding execution or withdrawal of a
contract (5 years)
·
Records regarding the payment of a price and the
supply of goods and services (5 years)
·
Records regarding customer services or dispute
resolution (3 years) |
Protection
of Communications Secrets Act |
Article
41 of the Decree of the Act, Article 15-2 of the Protection of Communications
Secrets Act |
·
Log records, IP address (3 months)
·
The date of telecommunications by users, the time
that the telecommunications start and end, the frequency of use (12 months) |
Your Rights
You
may exercise rights related to the protection of personal information by
requesting access to your personal information or the correction, deletion or
suspension of processing of your personal information, etc. pursuant to
applicable laws such as the Personal Information Protection Act (“PIPA”).
You
may also exercise these rights through your legal guardian or someone who has
been authorized by you to exercise the right. However, in this case, you must
submit a power of attorney to us in accordance with the Enforcement
Regulations of the PIPA.
Upon
your request, we will take necessary measures without
delay in accordance with applicable laws such as the PIPA.
You
can also withdraw your consent or demand a suspension of the personal
information processing at any time.
Additional
Use and Provision of Personal Information
In accordance with the PIPA, we may use or provide
personal information within the scope of reasonably related to the initial
purpose of the collection, in consideration of whether disadvantages have been
caused to data subjects and whether necessary measures have been taken to
secure such as encryption, etc. We will determine with due care whether
to use or provide personal information in consideration of general
circumstances including relevant laws and regulations such as the PIPA, purpose
of use or provision of personal information, how personal information will be
used or provided, items of personal information to be used or provided, matters
to which data subjects provided consent or which were notified/disclosed to
data subjects, impact on data subjects upon the use or provision, and measures
taken to protect subject information. Specific considerations are as
follows:
Contact
To protect your personal information
and handle complaints relating to your personal information, we have
appointed the following department responsible for managing and protecting your
personal information.
·
Data
Protection Department, responsible for the management and safety of your
personal information
·
Email: privacy@gameloop.com
Russia
If you are using GameLoop in Russia, this
section “Russia” applies to you. By using GameLoop, you consent to:
·
for
the purposes of the Russian Federal Law No. 152-FZ dated 27 July 2006 “On
Personal Data” (as amended) or any replacement regulations, the processing of
your information in accordance with this Privacy Policy; if legitimate
interests, optimisation of GameLoop or carrying out of the contract are
mentioned herein, you agree that, for the purposes of Russian law, the consent
so provided can be considered an additional ground for processing (meaning that
the processing is conducted with your consent); this consent also covers the
processing of any cookies (to the extent that those qualify as personal data
under Russian law);
·
the
cross-border transfer of your information to any country where we have
databases or affiliates and, in particular, Germany, USA, India, Singapore,
Thailand and the People’s Republic of China (excluding
Hong Kong, Taiwan and Macau);
·
for
the purposes of Article 152.1 of the Russian Civil Code, the processing of your
image in accordance with this Privacy Policy; and
·
for
the purposes of Federal Law “On Marketing/Advertising”, that we may share
advertising/marketing communications with you, unless you have opted-out from
such communications.
The sub-sections “Access”, “Correction”,
“Erasure”, “Restriction of Processing to Storage Only”, and “Objection” of the
section “Your Rights” above apply to users in the Russian Federation.
We will notify you of any material changes
and may request you to acknowledge such changes. Unless we require your
acknowledgment, you shall be deemed to have agreed to the changes if you
continue using GameLoop after the notification.
As regards the representative for Russia, you can contact
us at privacy@gameloop.com. Please
include the word “Russia” in the subject line of your email.
Separate consent for using
certain data
For the purposes of the operation of GameLoop, as part of its
activities, we do not distribute (publicly disclose) personal data without the
appropriate consent of the data subject and in compliance with the requirements
of Article 10.1 of Russian Federal Law No. 152-FZ dated 27 July 2006 “On
Personal Data” (as amended).
By using GameLoop you also consent to the sharing of your personal
information with certain third parties for the purposes set out under section
5
“How We Store and Share
Your Personal Information”.
You determine, in your discretion, the terms of disclosure to the
general public of your personal data, by choosing to use certain features of
GameLoop and by choosing the appropriate privacy settings in respect of your
personal information in GameLoop.
We process your personal information subject to the terms of this
Privacy Policy and your chosen features and settings.
This consent is granted for as long as you use GameLoop. The
consent may be withdrawn by you (and you may set any restrictions on processing
of your relevant personal information) at any time by contacting us (privacy@gameloop.com): please include the
word “Russia” in the subject line of
your email.
Singapore
By clicking “accept”, you consent to
the cross-border transfer of your information to any country where we have databases or
affiliates and, in particular, Germany, USA,
India, Thailand and the PRC (for the purpose of this Privacy Policy, this term
excludes Taiwan, Hong Kong and Macau).
Access
You have the right to access your
personal information, how we use it, and who we share it with. You can access
the personal information you have made available as part of your account by
logging into your account. If you believe we hold any other personal
information about you, please contact us at privacy@gameloop.com.
Correction
You have the right to correct any of
your personal information that is inaccurate. You can access the personal
information we hold about you by logging into your account. If you believe we
hold any other personal information about you and that information is
inaccurate, please contact privacy@gameloop.com.
Our designated data protection
officer for the purposes of compliance with the Personal Data Protection Act
2012 can be contacted at privacy@gameloop.com.
South Africa
You have the right to lodge
a complaint with the Information Regulator (South Africa) by emailing it at inforeg@justice.gov.za. The
Information Regulator (South Africa)’s physical address is 33 Hoofd Street Forum III,
3rd Floor Braampark,
Braamfontein, Johannesburg, South Africa.
Sri Lanka
By
clicking “accept”, you consent to the terms and conditions of the Privacy
Policy and permit the collection, use and disclosure of your personal
information. However, if you are under the age of 18, you undertake that you
have the consent of your parent or legal guardian to register an account on and
use GameLoop.
Where
you request to withdraw consent or, refrain from further processing of data or,
erase or, rectify or, complete your personal information (where such personal
information is inaccurate or incomplete), we will provide you with our response
to the request within 21 working days.
Personalised Marketing
By
clicking “accept”, you hereby consent to being shown personalised
advertisements. You may choose to stop receiving personalised advertising from
us by following the opt out instructions included in the Settings section of
GameLoop or by contacting us at privacy@gameloop.com.
Taiwan
We do not knowingly collect or solicit
personal information from
anyone under the age of 7 or knowingly allow such persons to register on
GameLoop. If you are under 7 years of age, please do not attempt to use or
register for our service or send any personal information about yourself to us.
No one under the age of 7 may provide any personal information to us while using GameLoop. In the
case of users located in Taiwan, persons under the age of 20 are required to
obtain parental/guardian consent prior to using GameLoop.
Thailand
By clicking “accept”, you acknowledge that you have read,
understood, and agree to this Privacy
Policy. If you do not agree with this Privacy Policy, you must not use GameLoop.
You may request us to discontinue,
to restrict the use or provision of, and/or to request for data portability of any and all
of your personal information which is stored by us, to
the extent provided by the Act on applicable data privacy laws and regulations in Thailand, including the Thai
Personal Data Protection Act. When you wish to make such requests,
please contact us at privacy@gameloop.com.
We will give you notice by email of any material changes
to this Privacy
Policy, and give you an opportunity to reject such changes, failing which the
changes will become effective as stated in the notice.
Turkey
You have legal
rights, which are set forth in Article 11 of
the DPL, in relation to the personal information data we hold about you. As
a Turkish data subject, you may have the right to apply to the data controller
and (to the extent permitted under applicable laws and regulations):
·
learn whether or not your
personal data has been processed;
·
request information about
processing if your personal data has been processed;
·
learn the purpose of
processing of your personal data and whether they have been used accordingly;
·
know the third parties in
the country or abroad to whom personal data has been transferred;
·
request rectification in the
event personal data is incomplete or inaccurate and to demand the operations in
this regard be reported to third parties your personal data has been
transferred to;
·
request deletion or
destruction of personal data within the framework of the conditions set forth
under Article 7 of the DPL and to demand the operations in this regard be
reported to third parties your personal data has been transferred to;
·
object the occurrence of any
consequence that is to your detriment by means of analysis of personal data
solely through automated systems, and
·
demand compensation for the
damages that you have suffered as a result of unlawful processing of your
personal data.
In accordance with
Article 9 of the DPL, your personal data may be transferred abroad as follows:
Identity of the overseas recipient
|
Location of the recipient (or as otherwise stated
in the recipient’s privacy policy)
|
Purposes of use of Personal Information by the
recipient
|
Items of Personal Information to be provided
|
AppsFlyer Ltd
|
Ireland,
Belgium
|
Analysis of advertising and marketing efficiency,
ad attribution
|
Advertising information
|
Adjust
GmbH
|
Germany, the Netherlands, and the United States
|
Analysis of advertising and marketing efficiency,
ad attribution
|
Advertising information
|
Click
Tech Limited
|
Hong Kong SAR
|
Delivery of advertisements
|
Location data (geographical
location), IP address. |
Mobvista
International Technology Limited
|
Hong Kong SAR
|
Delivery of advertisements
|
Location data (geographical
location), IP address. |
TecDo
Hong Kong Limited
|
Hong Kong SAR
|
Delivery of advertisements
|
Location data (geographical
location), IP address. |
Discord
|
United States
|
User feedback and support
|
User feedback and support data
|
Ukraine
By accepting
this Privacy Policy, you expressly authorize us to collect, use, store, and
process your personal data, including disclosing to third parties and
transferring to countries other than Ukraine, to the extent and for the purpose
provided by this Privacy Policy.
United Arab Emirates
You consent to the collection, use, disclosure, transfer, export
(to the extent permitted by applicable laws), sharing and storage of your
personal information, as described in the Privacy Policy.
We may voluntarily report a cyber-security incident where it
constitutes a crime under UAE law (e.g. under the UAE
Cybercrime Law). The incident can be reported to the relevant authorities for
the purpose of investigations. Please note that voluntary reporting of a
cyber-security incident can also be made to the UAE Computer Emergency Response
Team (“CERT”). CERT is a security
awareness organisation that provides a process for logging incidents and
advising on known cyber security threats in the UAE.
Vietnam
By accepting this Privacy Policy,
you expressly agree and authorise us to collect, use, store, and process your
personal information, including, lawfully disclosing and transferring it to
third parties, as described in this Privacy Policy.
We maintain international
standards and security practices for data protection. When your personal
information is transferred within or outside your jurisdiction of residence, it
will be subject to the same or higher levels of security practices and data
protection by the recipient entity as adhered to by us.
Where
we permit any third parties to collect and use your personal information, we
shall take reasonable measures to ensure that the third parties do not further
disclose the personal information.
Your
personal information, if required to be disclosed to the law enforcement
agencies, public authorities or other judicial bodies and organisations, it
will be disclosed upon receipt of written request from such organisations.
Your Rights
You have the right to access, correct, and erase the personal information we hold about
you. You also have the right to withdraw your earlier provided consent to
collect, store, process, use and disclose your personal information and to
request us to stop providing your personal
information to a third party.
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